Privacy Policy

Last Updated: October 24, 2023

At GlazeMetrics, we understand that your ceramic formulations, kiln firing schedules, and production yields are your most valuable intellectual property. This Privacy Policy outlines how we collect, process, and safeguard the data you entrust to our AI-driven dashboards.

1. Data Collection and Scope

We collect information necessary to provide our ceramics optimization services, specifically:

• Manufacturing Data: Sensor logs from pottery equipment, kiln temperature profiles, and glaze chemical composition data uploaded for analysis.
• Account Information: Names, corporate contact details (email: [email protected]), and billing information.
• Usage Analytics: Information on how you interact with our dashboards to improve UX.

2. Proprietary Data Engineering

Your manufacturing data is treated as highly confidential. GlazeMetrics employs "Deep Tailoring" techniques where AI models are trained on your specific datasets isolated within secure, containerized environments. We do not sell or trade your proprietary production insights to third parties.

3. Data Security and Storage

We implement enterprise-grade encryption (AES-256) for data at rest and TLS for data in transit. Our infrastructure is designed to provide the same level of precision and sturdiness found in artisanal ceramic craftsmanship, translated into digital security architecture.

4. Contact Information

For questions regarding our data handling practices or to request a data audit, please contact our Data Protection Officer at:

GlazeMetrics Legal Department
25 Drayton Park
London, N5 1PB
United Kingdom
Email: [email protected]